Effective Date: 26/12/2024

1. Introduction

Welcome to OPENSPANTECH. We value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and Belgian privacy laws. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

2. Data Controller

OPENSPANTECH (RUE DE LA LAITERIE 88 1070 ANDELERCHT) is the data controller for your personal data. If you have questions or concerns regarding this policy, please contact us at:

  • Email: contact@openspantech.com
  • Phone: +32 4 74 02 42 97
  • Address: Rue de la laiterie 88/4 1070 Anderlecht – Belgique

3. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Data: Name, email address, phone number, postal address.
  • Technical Data: IP address, browser type, operating system, and cookies.
  • Usage Data: Pages visited, time spent on pages, and clickstream data.
  • Communication Data: Any information provided through contact forms or email correspondence.

4. How We Use Your Information

Your data may be used for:

  • Providing and maintaining our website and services.
  • Responding to your inquiries and communications.
  • Personalizing your experience on our website.
  • Complying with legal obligations.
  • Conducting analytics and improving our services.

5. Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Consent: When you provide explicit consent (e.g., newsletter subscriptions).
  • Contractual Necessity: To fulfill a contract with you.
  • Legal Obligation: To comply with Belgian and EU laws.
  • Legitimate Interest: For purposes such as improving our website and services.

6. Data Sharing

We may share your information with:

  • Service Providers: Third-party vendors assisting with website hosting, analytics, or communication.
  • Legal Authorities: When required by law or to protect our rights.
  • Partners: With your consent, for marketing or collaboration purposes.

We ensure all data sharing complies with GDPR requirements.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your privacy.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data will be securely deleted.

9. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request data deletion (“right to be forgotten”).
  • Restriction: Limit how your data is processed.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Oppose data processing based on legitimate interest or for direct marketing.
  • Withdraw Consent: At any time, where processing is based on consent.

To exercise these rights, contact us at [Insert Contact Information].

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. For details on how we use cookies, please refer to our Cookie Policy.

11. Security Measures

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

13. Complaints

If you believe your rights have been violated, you have the right to file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit):

14. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

  • Email: contact@openspantech.com
  • Phone: +32 4 74 02 42 97
  • Address: Rue de la laiterie 88/4 1070 Anderlecht – Belgique

Thank you for trusting us with your personal data.